DATA PROTECTION POLICY

In compliance with the requirements established in Law 34/2002 LSSICE, and REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and on the free movement of such data, we inform you that:

It is generally possible to use our website without providing personal data. If your personal data (e.g., name, address, or email address) is collected on our websites, it is, whenever possible, always optional.

Here we explain when we collect data, who is responsible for the data collected, the legitimacy of this collection, the purpose of collecting the data, what we do with your data and how we protect it, and how you can exercise your rights.

Most importantly: We will not share, sell, or rent your personal information with other parties. We may share certain information with authorized third-party service providers necessary to provide you with our services.

1. Who is responsible for your data and who receives it:

piathaimassage.com, owned by:

Pissamai Ruttanon
Z0771793X
C/San Vicente Martir, 83 7°-J, 46007 Valencia

(hereinafter “piathaimassage.com”), is the controller of the data collected/obtained through this website, apps, and other digital or printed media where piathaimassage.com requests personal data.

2. Summary of how we use your data

piathaimassage.com uses your personal data for different purposes depending on your relationship with us, whether it’s to manage your customer relationship, purchase our services, manage billing, ensure we can communicate efficiently with you, send you information as a subscriber, or respond to your inquiries and information requests.

Data collection systems, purposes, legal basis, and data retention period:

  • Contact form: If you filled out a contact form to make an inquiry, request information or quotes, and checked the appropriate consent box, the legal basis is your consent. Your data will only be processed to respond to your inquiry and will be deleted 7 days after our last communication, with only statistical or historical records retained.

  • User registration: If you register on the website to have a user account and access areas requiring login credentials and have checked the appropriate consent box, the legal basis is your explicit informed consent. The data will be used to authenticate your login and grant access to those private areas. Your data will be deleted when your user registration is disabled or cancelled. You can cancel your registration at any time.

  • Service contracting: If you contract any of our services, the legal basis is the formalized contractual relationship. Data will be used for administrative management, billing, customer service, technical and security notifications, updates, price or service changes, quality surveys, and other communications related to the contracted services, as well as any legally required reporting. Your data will be deleted 6 years after the end of the client relationship, as established by law.

  • Mailing list: If you subscribe to our mailing list or indicate a desire to receive commercial information and check the appropriate box, the legal basis is your consent. Your data will be used to send you commercial information, news, promotions, and advertising about our services. You can unsubscribe at any time by emailing bajas@piathaimassage.com or by clicking the unsubscribe link included in every communication.

  • Cookies: When you register or browse this website, cookies are stored. Users can consult the cookie policy at any time to get more information on the use of cookies and how to disable them.

  • Google Analytics: This third-party tracking platform is used to study user preferences, demographics, traffic patterns, and other aggregated information to better understand our audience’s needs.

What information do we collect? What categories of data do we process?

We collect and process personal data about you when you interact with us and our websites, and when you purchase our services. Depending on the interaction, we may request different data.

For example, a contact form may request your phone number, email, and name, while a service contract may also require your tax ID (NIF/CIF) or payment methods.

The data categories we collect include:

  • Your name

  • Your email address

  • Your phone number

  • Your postal address

  • Your payment details (including billing address, tax ID (DNI/CIF), bank details, etc.)

  • Browser or device information used to access our website

  • Your IP address, to verify communications and provide information when required by law enforcement, prosecutors, courts, or other competent authorities.

SECURITY MEASURES

piathaimassage.com informs you that it has implemented the necessary technical and organizational security measures to guarantee the protection of your personal data and prevent its alteration, loss, unauthorized processing and/or access, considering the state of the art, the nature of the stored data, and the risks to which they are exposed, whether from human actions or physical/natural means, all in accordance with the GDPR.

Additionally, piathaimassage.com has established extra measures to reinforce the confidentiality and integrity of the information. Continuous monitoring and evaluation are carried out to ensure data privacy.

What are my rights?

You have the right to request a copy of your personal data, to correct, delete, or restrict (halt active) processing, and to receive the personal data you provided to us for a contract or with your consent in a structured, machine-readable format, and to request we transfer (port) this data to another controller.

You may also withdraw, cancel, or object to the processing of your personal data at any time.

These rights may be limited, for example, if you ask us to delete information that we are required by law to retain or that has overriding legitimate interests.

Your rights:

  • Right of access to your personal data

  • Right to request rectification or erasure

  • Right to request restriction of processing

  • Right to object to processing

  • Right to data portability

  • Right to withdraw your consent

To exercise these rights, you may contact us at info@piathaimassage.com or by written request sent to piathaimassage.com, C/San Vicente Martir, 83 7°-J, 46007 Valencia, attn: Data Protection Department, clearly stating the request and your full name, surname, and postal address, and including a copy of your ID or another valid identification document to verify your identity.

Who else can access my data?

piathaimassage.com may share your data with public authorities where legally required, such as law enforcement, courts, tax authorities, or the Ombudsman.

Authorized third-party companies or professionals working with piathaimassage.com (accounting, web hosting provider, marketing agencies, etc.) may also access your data when necessary for service delivery, communications, legal compliance, or technical functionality.

Under no circumstances may these companies use your data for any purpose other than that specified in the data processing contract signed with them.

Third parties processing your data:

  • Web hosting provider: ZONADEWEB – Juan Vicente Navarro García, responsible for email, hosting, and data storage/transmission services.

  • Accounting firm: Access for proper organization and administration of invoices, accounting, payments, and other admin functions.

  • Other providers:

    • Web platform: WordPress.org

    • WordPress theme provider: Avada

    • Tracking tools: Google Analytics

All third parties are contracted in accordance with GDPR, with clear instructions, security measures, and post-service data deletion guarantees.

Other third parties with access via cookies: analytics and social media

We use Google Analytics for web statistics and advertising, which uses cookies. See our Cookie Policy for more.

Our site includes social media links (e.g., Facebook “Like”). If you’re a member of such networks and click the link, the provider may link your profile to your visit.

Our site may embed photos/videos from YouTube, Instagram, Flickr, etc., which may also use cookies. We advise checking those sites’ privacy policies.

Social media privacy policies:

piathaimassage.com guarantees:

  • Never to transfer collected data to third parties outside the described purposes and legal obligations.

  • To use personal data exclusively for the indicated purposes.

  • To delete users’ personal data within the retention period: while the relationship exists and not requested otherwise by the user, or according to legal timelines.

If any further data transfer is required, we will notify the user beforehand and obtain their explicit, specific, and informed consent unless otherwise required by applicable law.

ACCEPTANCE, CONSENT, AND REVOCABILITY

The user declares to have been informed about personal data protection conditions, accepting and consenting to the processing of their data by piathaimassage.com for the purposes indicated in the legal notice.

As mentioned above, you may revoke your consent at any time, though never retroactively.

CHANGES TO THIS PRIVACY POLICY

piathaimassage.com reserves the right to modify this policy to adapt to legal or jurisprudential changes, or industry practices. Any changes will be announced on this page reasonably in advance of their implementation.